FAQ

 

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FAQ

CAN I MAKE A RESERVATION?

If you wish to reserve in April, May, June, September or October, you may call and make a reservation anytime.  If you wish to reserve a site in July or August, you may do so if you are staying for 6 or more nights.  For shorter stays in July and August you may reserve the day before arrival.  We have a couple of small sites - if you have a camper van, truck camper etc. you may book a shorter stay in advance on one of these sites if they are available.

HOW DO I MAKE A RESERVATION?

Reservations may be made by telephone 705-326-7885, or by e-mail info@hammockharbour.com.  Since we are a family oriented park, we do not use an online reservations system because we like to have direct contact with our customers.  This way, we can assure that we are right for each other.

WHAT IS THE CANCELLATION POLICY?

We take either a Visa or MasterCard number when you make a reservation, but we do not charge the card at that time.  You may cancel up to the day before arrival with no charges.  We will, however, charge the credit card one night's camping if you fail to show up and do not call to cancel.

HOW DO I GET A SEASONAL SITE?

Occasionally we may have a seasonal site available, although they are rare.  Normally the only way to get a seasonal site is to buy a trailer already situated on a site.  We have both new and used units available or you can order a new General Coach trailer of your choice.  Please check out our Trailer for Sale page.

DO YOU ALLOW TENTING?

Yes, we allow tenting, but we do not have tenting only sites.  You may be situated beside trailers or motorhomes.

DO YOU RENT BOATS?

We only rent canoes.  If you wish to rent a boat, there is a marina within 2 km from of us that does - Blue Beacon Marina

HOW BIG OF A BOAT DO YOU ACCOMMODATE?

The maximum size boat we can accommodate is 24'-26' feet.  Anything bigger and you will have to keep it at another nearby marina.

WHERE CAN I FISH?

There is a fishing dock at the lake which is available for use all season or you may rent a canoe and head out on the lake.  Fishing is also allowed on the docks in the canals once bass season opens.

DO YOU HAVE A BEACH?

No, we do not have very good lake swimming, but we do have a heated swimming pool and there are a couple of nice public beaches nearby.  There is a spot for your dog to swim and if you have a boat, there is also nice swimming out at an island on the lake. 

WHAT IS THE POLICY FOR SEASONAL CAMPERS UPGRADING THEIR TRAILER?

Click here for details